A large retail organisation; Next was struggling to get a clear rolled up view of their portfolio of value streams. This was caused by unexpected inconsistent usage of Microsoft workload management tools by different teams, compounded by unclear role definitions & inexperienced Product Owners. This led to a lack of transparent and meaningful reporting, poor dependency management and no clear way​ of measuring success.

• Assessed and created clarity of the ‘as is’ tooling, processes and use cases​
• Define and pilot a blue-print future operating model – including key roles, OKRs and reporting with a focus on reducing waste, introducing standardisation and enabling a single view of truth​
• Integrated into the Agile Guild, providing targeted training, embedded coaching, best practice advice and guidance to create a team of change champions

• Tooling & processes aligned to provide a single source of truth, consolidating data from 15 business areas ​
• Clarity around current capabilities & performance levels led to a program of training & coaching​
• Reduced time spent on manual effort to manage dependencies and align milestones by around 25%​